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Krista Sullivan, IRS Senior Stakeholder Liaison Area 6, Minneapolis, is interviewed by host Bill Raker. Krista explains the tools, technology, systems and procedures the IRS uses to communicate with consumers and how the Bureau works to protect peoples’ identities and personal tax-related information. She discusses how to be aware of and avoid being scammed by IRS impersonators. Krista reviews how to report a scam or a fraudulent tax return. She provides contact information and guidance on how to effectively and efficiently communicate with the IRS.